Your computers, kept updated, protected, backed up and monitored, with a real help desk when something breaks. Delivered and monitored through our management platform, Atera.
Nobody's watching for problems until something breaks, and there's no one to call when it does. Managed IT gives you monitoring, patching, backup and a help desk from day one.
Your current provider handles hardware and general support, but nobody's actually configuring Conditional Access, tenant security, or licensing properly.
See Tenant Management instead →Every tier includes the same core support. Professional and Premium add Microsoft 365 governance and automation on top.
For teams that just need the basics covered reliably.
For teams ready to actually govern their Microsoft 365 tenant, not just their devices.
For teams that want automation and audit-ready documentation handled for them.
*Requires Microsoft 365 Business Premium or equivalent licensing. We'll confirm your licence during onboarding and advise if an upgrade's needed. Exact pricing, the monthly minimum, and the one-off onboarding fee are on the pricing page, calculated for your region and team size.
A one-off setup fee applies for new clients, scaled to team size. Here's exactly what it pays for.
Configuring the Atera RMM platform for your environment: sites, policies, alert thresholds.
Installing the Atera agent on every user's device so it can be monitored, patched and supported remotely.
Enabling and configuring backup and endpoint protection through Atera's apps, so devices are protected from day one.
Building your environment documentation and configuring the recurring monthly reporting.
If your devices are already covered, you might just need the Microsoft 365 layer managed, tenant administration, login security, licensing, without the full Managed IT stack.